BestRF aims at giving the best service to its customers. If the customer is not satisfied with the service rendered or the quality of the product and experiences any problem with the order, we fastly evaluated the problem and resolve it in the shortest time possible
If you want to return the purchased product, it should be in the company's original box and packaging, it should contain copies of all invoices, a written statement stating the return of the product. and the duration should be within 14 working days. If the above-mentioned criteria aren't met, unfortunately, we will not be held accountable.
If the products you want to return are defective, the shipping fee is paid by our company. In other cases, the shipping fee is yours.
Instructions for returning defective products
Login to your account and go to the Returns page. You will need to complete all fields and submit.
Wait for a return authorization number (RMA#) from us. We may require additional information from you. We will review your email and send you the RMA# along with instructions.
Once you have followed the return instructions we will require you to ship the product back to us inside a separate box and be sure to write your RMA# on the outside of the box. We will not accept any return that doesn't have the RMA# number.
We will let you know when we receive the returned package.