1. Delivery Policy
1.1. Delivery in Turkey
Onair is responsible to deliver the products to the consumer. Please check the product during the delivery of the cargo, if there is any damage in the product or in the box of the product, please make sure that the cargo official keeps a record of the damage. In this case, we will replace the product with a new one and sent it back to the customer within the shortest duration possible. But the product replacement will only be made before the courier service person leaves the delivery address.
1.2. Delivery to rest of the world
Shipment date, estimated delivery date, couriers and shipping price are displayed on the checkout page. If you select a courier with a shipping price calculated, the shipping price will be added to the invoice. After completing the payment, we will start working on the shipping arrangements of your order. All required documents to track the shipment will be delivered to you by email.
The customer is responsible for any customs, duties fees, or tariffs in accordance with your state or country's specific requirements.